Raesborre Domain rentals
Bookings. All bookings are made in writing by signing and returning our booking confirmation and paying an advance equal to 50% of the total rental amount.
Payments and cancellations. The remaining 50% of the total rental amount and the security deposit must be paid at the latest 1 month before the booking starting date.
Failure to pay the agreed amount on the due date will legally and without proof of default entail cancellation of your booking. Amounts paid are not refundable in case of the cancellation by the tentant, except for the security deposit. In case of extraordinary circumstances, such as pandemic lockdown or other forms of government restrictions, social unrest, strikes or sale of the property, Raesborre Domain may have to cancel affected reservations providing full refund to the tenants.
Any complaints must be communicated to us immediately by telephone or email and then within 5 days by the registered letter.
Security deposit for possible damages. Deposit agreed upon the booking must be paid 1 month before the starting date of the booking. This will be refunded no later than 2 weeks after the end date of the booking in absence of any issues. In case of disappeared objects and damages to buildings / furniture / equipment, items that have been removed or other problems, the costs of restoring the domain back to its original state are deducted from the deposit. If the costs are higher than the paid deposit, an additional demand of payment will follow. If the buildings are not left as agreed, additional cleaning costs or other related costs are necessary, it can also be deducted from the deposit. Pets are not allowed indoors unless increased deposit is agreed and paid by the tenant.
Insurances. Raesborre Domain has a fire insurance and general building insurance policy. We are not responsible for lost items and accidents caused by the tenants and their guests. Should you wish to take any additional insurances, please contact yours or our insurance broker for the special arrangements; the contacts for that can be provided.
Pond. Concerning the pond, it should be noted that on the edges the water is not deep (+/- 30 cm and 120 cm in the middle). Nevertheless, it can be a hazard when very little children play around the pond unattended. It is the sole responsibility of the tenants to look after the safety of their (little) guests especially for what the pond is concerned.
Waste removal and cleaning fee. The tenant has responsibility for putting back all the items used indoors and outdoors (furniture, glasses, crockery, etc.) in its original state where they belong. Empty goods (bottles, packaging, boxes), any waste or trash must be disposed of by the tenant or his caterer; otherwise 200 euro waste removal fee is charged from your deposit. Regular cleaning is included in the rental fees; in the event of the disproportional disorder and special cleaning requirements to the furnishing textiles, carpets, walls, additional fees can be charged.
Arrival and departure. Upon arrival the tenant is shown around the kitchens where the operation of the appliances is explained to him by the caretaker. This tour can be taken by the tenant himself or by the caterer who works on behalf of the tenant. Before departure the rented premises are checked at agreed time.
After the booking all objects that do not belong to Raesborre Domain must be collected and additional rented material must be removed or stored according to the prior agreements.
Outdoor activities and smoking. There is a general smoking ban in the buildings of the entire domain. Any cigarette buds left or disposed outside must be cleaned up and taken away by the tenant.
Possible outdoor activities are discussed in advance. Fireworks and confetti are forbidden. Use of flower petals etc. must be agreed in advance. Installation of tents, music equipment, trucks, etc is only possible upon prior agreement. After the rental period, the domain (buildings and park) must be returned to its original state.
Dancing. Parties are not allowed inside the Mansion or Cottage. Dance floor can be available in the party tent.
Party planning and catering. You have a choice between engaging your own party planner and catering or asking for a turnkey offer for your event from the event planners we are normally working with. For events above 40 people it is important to use a professional catering to ensure that the organization runs smoothly.
State of the buildings and the park. Raesborre Domain is a place where we spend special attention and care about the environment and ecological & economical use of the resources as energy, water, garden maintenance. The Domain is well maintained, the park is neatly mowed and decorated with some fixed flowerpots and hanging baskets. If you wish more in terms of decoration, you can make your own arrangements, or we can provide some extras subject to an agreement.
Any additional issues can be discussed and resolved upon request.